Services We Provide

NorthStar Center focuses on your total well being.  Our services cover bereavement, trauma, stress, anxiety, sexuality, self-esteem, abuse, anger management, illness, depression, relationships among many other issues.  But counseling is not about giving you advise.  It is a process which enables you to reflect upon your experience, and to find the skills and resources to put you back in control of your life. The therapy process gives you the opportunity to share your thoughts and feelings with a qualified professional.  You will gain a clearer understanding of what is happening to you, and we will help you to take on a new responsibility of your own life, choices and decisions.

Confidentiality

At NorthStar Center we realize that having a secure, confidential place to talk about our problems is one of the most important aspects of counseling.  Your confidentiality is important to us.  There may be extenuating circumstances where your information can be released and these will be clearly explained to you at the time of your initial visit.  As a safeguard, before any of your information is released to anyone, a "Consent to Release Clinical Information" form must be signed.  We take protecting your confidentiality very seriously.

Financial Considerations

NorthStar Center participates with most insurances.  If you have insurance, your policy may pay for part or all of our services.  We will submit the insurance claims on your behalf.  Please bring insurance identification numbers with you on your first visit.  You are responsible for the payment of insurance co-pays at the time of service.  You will be responsible for any balance for service not covered by your insurance company.  Payment plans may be arranged through our financial department. We accept Medicare and Most Michigan Medicaid. We also accept Visa and Master card and have a 5% discount for cash paid at the time of service.

Subsidies

If you are having a financial hardship, you may make an appointment with our financial counselor, who will assess your ability to pay.  You may qualify for a reduced fee based on income and family size.  Please bring verification of income and family size with you.  For more information on subsidies please call us at (269) 982-7844 and ask for assistance.